SMOOTH FACADE

Effective Date: 19 May 2026

Welcome to Smooth Facade.
These Terms & Conditions govern your use of our website, services, digital products, and communication platforms.

By accessing or using Smooth Facade services, you agree to comply with these Terms & Conditions.

1. About Smooth Facade

Smooth Facade provides professional and digital services including but not limited to:

CV Writing
Cover Letters
LinkedIn Optimization
Graphic Design
Branding Services
Application Assistance
Digital Products/Templates
Career Support Services

2. Acceptance of Terms

By using this website or purchasing services from Smooth Facade, you confirm that:

You are legally permitted to use our services
Information you provide is accurate
You accept these Terms & Conditions fully

If you disagree with any part of these terms, you should discontinue use of the website and services.

3. Service Delivery

Smooth Facade aims to provide professional, high-quality, and timely services.

However:

Delivery times are estimates, not guarantees
Delays may occur due to workload, revisions, client responsiveness, or technical issues
Certain services may require additional information before work begins

Clients are responsible for providing all required information promptly.

4. Client Responsibilities

Clients agree to:

Provide truthful and accurate information
Review all delivered work before use
Ensure submitted applications and documents comply with applicable laws and employer requirements
Maintain respectful communication with Smooth Facade staff

Smooth Facade is not responsible for false, misleading, or outdated information supplied by clients.

5. Payments

All prices are displayed in South African Rand (ZAR) unless stated otherwise.

Payment may be required:

Fully upfront
Partially upfront
Based on agreed milestones

Work may not begin until payment confirmation is received.

6. Refunds

Refunds are governed by the official Refund Policy published on the Smooth Facade website.

By purchasing services, you acknowledge and agree to the Refund Policy.

7. Intellectual Property

All designs, templates, graphics, branding materials, written content, and website assets created by Smooth Facade remain the intellectual property of Smooth Facade unless otherwise agreed in writing.

Clients may not:

Resell Smooth Facade materials without permission
Copy or redistribute digital products illegally
Claim Smooth Facade work as their own commercial product

8. Website Usage Restrictions

Users may not:

Attempt to hack or disrupt the website
Upload malicious software
Use the website for unlawful activities
Copy or scrape website content without authorization

Violation may result in restricted access or legal action.

9. Limitation of Liability

Smooth Facade does not guarantee:

Employment opportunities
Interview invitations
Business growth results
Acceptance by recruiters, employers, or institutions

Results may vary depending on:

Market conditions
Applicant qualifications
Competition
Employer preferences

Smooth Facade shall not be held liable for:

Indirect losses
Missed opportunities
Technical interruptions
Third-party platform issues
10. Third-Party Platforms

Smooth Facade may integrate or interact with third-party services including:

Social media platforms
Payment processors
Cloud storage services
Job application platforms

We are not responsible for third-party platform outages, policy changes, or security issues.

11. Account Suspension or Refusal of Service

Smooth Facade reserves the right to:

Refuse service
Cancel projects
Restrict access

where clients engage in:

Abuse
Fraudulent activity
Harassment
Illegal conduct
Chargeback abuse

12. Changes to Terms

Smooth Facade may update these Terms & Conditions at any time.

Updated versions will be published on the website with a revised effective date.

13. Contact Information

Smooth Facade
Email: smoothfacade@gmail.com
WhatsApp: +27 83 524 3247
Website: www.smoothfacade.com